Here you can find answers to frequently asked questions about the luggage.
How many pieces of luggage can I take with me on vacation?
- On the Autotrans bus lines you can take two pieces of passenger luggage (suitcases, bags, backpacks, etc.) of a maximum weight of 25 kg per piece.
- On the APP bus lines you can take more pieces of passenger luggage (suitcases, bags, backpacks, etc.)
- On the Panturist bus lines you can take passenger luggage weighing up to 40 kg such as suitcases, bags, boxes and similar containers, baskets, travel bags, wheelchairs, children's trolleys, music instruments and other things that can be placed in the luggage compartment by their dimensions and weight and not prevent fast loading and unloading.
In addition, you can take hand luggage and smaller size luggage that can be placed above or below the seat, in the way it doesn't bother other passengers.
Upon your arrival, bus staff will accept luggage and place it in the vehicle. Passenger luggage is transported in a separate area intended for luggage accommodation.
Where can I pay for the luggage transport?
Luggage for Arriva Croatia carriers' departures can be paid when purchasing your ticket in Arriva ticket offices or with the bus driver when boarding the bus.
What is the cost of luggage transportation?
Price for transportation of luggage depends on each bus line. More information can be found in our informative luggage pricelist.
Hand luggage is free of charge.
Can I take extra luggage with me?
If the vehicle has a free luggage space, bus staff will work hard to meet your needs.
Additional pieces of luggage will be charged depending on each bus line.
Can I leave my luggage in storage?
You can leave the luggage in storage at all ticket offices that have adequate luggage storage space.The following ticket offices have luggage storage: AK Rijeka, AK Crikvenica, AK Novi Vinodolski, AS Rab, AK Gospić, AS Mali Lošinj, AS Labin, AK Umag, AK Poreč, AK Rovinj, AK Delnice, AK Otočac, AK Karlovac. For more information please contact the sales office.
Lost and found
You have lost your luggage? Do not worry, we'll help you find it. Simply fill out the form below. We will respond as soon as possible.