These General Conditions for Online Ticket Sales apply to online ticket sales issued by Autotrans d.o.o. on www.arriva.com.hr.
The General Conditions of Carriage establish relationships between the Carrier and the Passengers who use services of the Carrier in bus and coach transport and the conditions under which the Carrier shall offer transport services to the Passenger and his/her luggage.
These general conditions of carriage establish the mutual relations of the operator and a passenger who uses the services of the operator on a regular public service and the conditions under which the operator will offer the service of the carriage to the passenger and their luggage, as well as carriage organised by concession.
The general conditions for the carriage of passengers and goods is an act by which the mutual relations between a passenger and the operator are established, the bases for the calculation of the prices of the service of passenger carriage, the fees for goods and secondary transport services.