These General Conditions for Online Ticket Sales apply to online ticket sales issued by Autotrans d.o.o. on www.arriva.com.hr.
The General Conditions of Carriage establish relationships between the Carrier and the Passengers who use services of the Carrier in bus and coach transport and the conditions under which the Carrier shall offer transport services to the Passenger and his/her luggage.
The general conditions for the carriage of passengers and goods is an act by which the mutual relations between a passenger and the operator are established, the bases for the calculation of the prices of the service of passenger carriage, the fees for goods and secondary transport services.
These general conditions determine the conditions according to which the members of the Arriva loyalty program will collect points on the basis of which they are entitled to various benefits defined by the program.