Important notice regarding the procedure for exercising the right to free island transport

Extend your pass by September 28 and continue traveling for free!

Dear elementary school students using free public island road transport, and daily and weekend high school and university students, in order to continue enjoying free island road transport on the islands of Lošinj, Cres, Krk, Rab, Pag, Brač, Korčula, Lastovo, Mljet, and the Pelješac peninsula, it is necessary to extend your pass (orange CHIP card) no later than September 28, 2026.

Passengers without a valid pass after this date will be required to pay for their ticket.

How to extend your pass?

Please select your county of residence below to find detailed instructions.

Primorje-Gorski Kotar County

Obtain a Certificate of Entitlement for Free Public Island Road Transportation issued by Primorje-Gorski Kotar County.
You can apply for the certificate online via the eForm: link or submit your request by post or in person at the county offices in Rijeka, Krk, Mali Lošinj, and Rab.
Visit an Arriva sales point in Rijeka, Krk, Rab, or Mali Lošinj and extend your pass with a valid Certificate.

Zadar County

Obtain a Certificate of Entitlement for Free Public Island Road Transportation issued by Zadar County.
You can download the application form online: link and submit the completed form to the Zadar County office in person or by post.
Visit an Arriva sales point in Zadar and extend your pass with a valid Certificate.

Split-Dalmatia County

Obtain a Certificate of Entitlement for Free Public Island Road Transportation issued by Split-Dalmatia County.
You can apply online via the eForm: link or submit your request to the Split-Dalmatia County office.
Visit an Arriva sales point in Supetar and extend your pass with a valid Certificate.

Dubrovnik-Neretva County

Obtain a Certificate of Entitlement for Free Public Island Road Transportation issued by Dubrovnik-Neretva County.
You can download the application form online: link and submit it to the Dubrovnik-Neretva County office in person or by post.
Visit an Arriva sales point in Korčula or Blato and extend your pass with a valid Certificate.

Lika-Senj County

Obtain a Certificate of Entitlement for Free Public Island Road Transportation issued by Lika-Senj County.
You can download the application form online: link and submit it to the Lika-Senj County office in person or by post.
Visit an Arriva sales point in Gospić or Zadar and extend your pass with a valid Certificate.

IMPORTANT! Extend your pass no later than September 28, 2026. Passengers without a valid pass after this date will be required to pay for their ticket.

Exceptions

First-time pass holders: After they submit the Certificate from their county and until the new pass is issued, you will receive a temporary confirmation allowing you to travel without a CHIP card, valid for 5 days. To issue a pass, you must provide a photo sized 3.5x3 cm, not older than one year. Within those 5 days, their pass will arrive at the sales point that issued them the Certificate for travel without a chip card. They also have until September 28th to get the pass made.
Elementary school students who travel for the purpose of carrying out educational and sports activities are also entitled to the rights under the Islands Act, but they first need to obtain the Certificate and have a pass made, like all other users.
Students: for extending or creating a new pass based on the Certificate from the competent county, they have until October 15th.
Workers: not eligible for free transport.

Important notes

The orange CHIP allows free travel within the island. For routes outside the island, a ticket or a season pass (so-called Blue CHIP) is required.
All CHIP cards (orange and blue) must be scanned when boarding the bus.
Payment for tickets on the bus is only possible by credit or debit card.
Retirees, persons over 65 years of age, persons with disabilities, and other users entitled to free public island road transport may travel year-round based on a valid Certificate from the competent county and a renewed (issued) pass. They need to repeat the Certificate issuance process once a year.

Extend your pass on time and continue traveling carefree with Arriva!

For more information, visit the nearest Arriva sales point or call 072/660-660.